Testimonials

Bettina from Special Touch Event and Wedding Services, was a delight to deal with from start to finish. We recently hired her to help plan our rather rushed wedding day in late September, providing a very limited budget and a less limited theme of “rustic vintage”.

What prevailed was seamless, highly organised and friendly service, amidst the many challenges leading up to the big day. When it arrived, the set-up and atmosphere was even better than we had hoped for. One of the things we liked most about Bettina was her totally organic and calm attitude. To top it off, she sent a really sweet message on the morning of our wedding, wishing us a beautiful day – these kinds of things make a difference.

We would highly recommend Bettina and Special Touch to anyone looking for a truly bespoke wedding event service, as well as high quality value for money.

Sasha & Ali

Dear Bettina, Bravo. Our wedding exceeded our expectations on every level, organised with a personal touch and always with us in mind. Your consideration for every aspect of the day made this very special time in our lives the most enjoyable and stress free day, one we will remember forever for all the right reasons. Your organisational skills were unbelievable, covering all aspects we were looking for plus things we had not considered or overlooked.

We can not thank you enough, you and your staff will always be held in our memories as those incredible souls who ensured we and all our guests felt special and well catered for on this day. We can not recommend you more highly, and we could write reams of accolades to attest to your professional skills and caring nature. We recommend you to anyone wishing to engage your services, knowing that anyone else would only be as pleased as we surely are.

Thanks again, and keep smiling.
Rob & Milka Lancaster

We could not have picked a more romantic setting for our 10th wedding anniversary. With the support and arrangements by (Bettina) we renewed our wedding vows. It was truly amazing.. a very big thank you to Bettina for organizing the celebrant, the beautiful flowers, candles, heart shaped chocolates on the bed, platter and yummy dessert. A big thank you also to Dave Edmonds the celebrant that completed our special moment that we will never forget! I would highly recommend Special Touch for any occasion to anyone. Bettina’s attention to detail, great support and professionalism is A1. A wonderful person! And what about Kudos Fire Villa – it left us breathless! Very romantic settings with great surroundings. Best love seat, wonderful spa great enjoyable time relaxing jus the two of us. Our stay here will be a memory and journey in our live forever!
Thanks once again Bettina, Dave and Kudos Villas

Cathie and Anthony

Bettina,
A massive thankyou infact!! All your help right from the start made the process of organising a wedding and then the day itself very relaxing and abolutely perfect. Also to Christian and the staff, food was wonderful, and they were on the ball and so friendly. You’re a SUPERSTAR!!

Love Rhiannon & Jason

Dear Bettina and Christian,
I just wanted to thank you and all the staff at Rhiannon and Jason’s wedding. As someone who has catered many weddings in England I can honestly say it was the BEST catering I’ve ever had, the service was amazing and every little detail was absolutly perfect! Well done to all of you and thanyou again for making it such a fun and special day.

Best Wishes, Brownyn Short (guest from UK)

Dear Bettina,

Thankyou for the outstanding work Special Touch recently completed on the ‘Melbourne Marriott Hospitality Marquee’ on Ballarat Cup Day, Wednesday 19th November 2008.

Your professionalism and attention to detail was impressive. The transformation of four walls of a marquee made into the grand entrance of the Marriott Hotel was astounding. The mantelpiece and chandelier was a beautiful attribute and helped to create a lovely ambience within the marquee.

On behalf of The Ballarat Turf Club I would not hesitate in recommending your company for future projects and events.

Christine Browning, Marketing Manager

Ballarat Turf Club

Dear Bettina,

We can’t thank you enough for the tremendous effort you put into developing and overseeing our wedding! Your efforts go well beyond expectations and are so highly appreciated. At this busy, chaotic time your help has allowed us to unwind and relax so we can take in and enjoy all our celebration, ceremony and of course our dance routine to the fullest.

With ultimate gratitude, Kate & Soren

Dear Bettina

Thank you so much for helping to make our Currie Family Christmas Party such a great success.

From the very first moment I spoke to you I realised you were someone who I could trust, someone who was very professional and passionate about making sure even the smallest detail is covered off.

Thanks to Christian for an amazing menu, and the quality and presentation of the food was truly sensational!

Wonderful flavours, truly imaginative choices and your personality, full of respect but so, so friendly, shone through to each and every one of our guests, andespecially the children, who just loved the special treats you presented.

And I must make a special mention of the way way you and Christian managed to leave the kitchen so spotlessly clean; just as if you hadn’t even been there!

Your very special mineral water was also a sell-out, so thanks for that very thoughtful addition!

Once again many, many thanks and I would certainly recommend you to any of my business and social friend for their next event.

Kind regards, Derek Jones FPRIA

Principal, Currie Communications

We couldn’t have been happier or more impressed with Special Touch as the caterers for our at-home wedding. Bettina was friendly, flexible and professional from the very first phone conversation right through to the big day. She worked with us to design a menu that suited our budget, our style and our guests’ dietary needs. The food was delicious and beautifully presented and our guests were very impressed. The staff were friendly and professional, even when working in very hot conditions. If you need a professional caterer that you can rely, you MUST talk with Bettina.

Thank you so much!

Meghan and Sebastian Douglas-Dowling

It was wonderful to work with someone who had such an open nature, never letting me feel I was being difficult, not to mention who also created a magnificent finished product. So many people commented, they loved that it was vibrant, yet natural. And I guess the biggest compliment was that they all said it was “very me”, which is the most important thing, so thank you.

Sharni Page, bride.

What an amazing event you dreamt up. It was a truly fantastic day, one that I feel very privileged to have been part of. The amount of work and effort and skill that went into ensuring the day’s success is a testament to your ability to both ‘create’ and ‘do’.

Diane Murphy, Mother of the Bride

Congratulations on a great event, you must be very pleased, it was so professional and looked great.

Veronica and William

Everything went so quickly. Thank you so much for all your hard work in preparing our wedding, you truly made it a wonderful night with your decorations and coordination. The hall looked beautiful, very funky indeed. You and your team did a fantastic job and I will recommend you to anyone who is looking to organise an event. You surely made me feel at ease with everything and I wasn’t stressed.

Misty and David

A big Thank You for all your contribution to making Misty and David’s Wedding Day so special. It was fantastic and a wedding that guests will remember for some time. The decorated hall was a credit to you and the corrugated plant stands added a touch of nostalgia. One wedding guest mentioned to me that he knew the Hall because as a young lad he visited his uncle’s farm in the district several times and they would come to the Town Hall for functions.

Melissa, Mother of Misty, the bride

I have found Bettina to be very professional and thorough in her event managent roll at weddings and festivals, organising all facets of the events from carparking to catering and hiring.Bettina has a very high standard when it comes to organisation, to ensure that the Big Day runs very smoothly and any issues that may arise due to unforseen circumstances are delt with in a very diplomatic and professional manner

Anna Wilding – Wildings Pantry Essentials

Not only did Bettina demonstrate creativity and originality in building the event, but she created a team of volunteers who cheerfully and enthusiastically worked with her to turn the dream into a reality.I have always found her adaptable and very easy to work with, flexible and hard working.

Jenny Beacham – Hepburn Springs Swiss Italian Festa

We would like to thank you for giving us the best day, your hard work and organisation truly were spectacular. The day was perfect and everyone commented on how fantastic everything was. The decorations were fabulous we couldn’t have asked for better, the food was out of this world and we would like to thank Christian for his culinary skills (the prawns were to die for). I have to say that I was completely relaxed throughout the whole process. Your communication with me was great and there never was a time when I didn’t know what was going on. Thank you for a wonderful day.

Jodie and Craig Conn

Thank you for exceeding all our expectations with the service and food provided for the Seb and Meg’s wedding reception. All of the food was fantastic – all guest’s comments have been glowing – thanks especially for providing great service from our hot kitchen. The trying conditions didn’t seem to have any effect on your staff’s willingness to please!

Robyn and Ray Dowling

With a fairly imminent engagement in mind, Kudos and its engagement package came to my attention earlier this year. As I wanted to get the whole proposal thing right, I thought it prudent to do a dry run, so we stayed overnight at Kudos Air for her birthday back in March. Suitably impressed by its relaxing, secluded setting and luxurious, ultra-mod cons, I knew I had found the place. But what made our recent engagement at Kudos Indulge particularly memorable was the role played by Bettina Ralph and the team at Special Touch, who customised the whole scene to my requests – the type of flowers, the type of champagne, a couple of items of esoteric sentimental value to us – and all at a very reasonable price.

Just one little story, If you will indulge me – I had requested a number of Nick Cave and the Bad Seeds songs to be downloaded onto a CD – I think eight songs in total – and this was duly done. But to my great surprise, after the eighth song had played, we discovered Special Touch had actually added four additional Bad Seeds tracks, one of which (Straight to You) I had inexplicably forgotten to include on my request list, and that particular song just an additional layer perfection to the occasion. Now was it just a happy coincidence that the person at Special Touch who created the CD was a Nick Cave fan who knew that that song would be ideal? Or had they actually gone the trouble of researching the (vast) Bad Seeds back catalogue and finding the songs which best fit (and got it absolutely right)? I don’t know – and I actually don’t want to know – because it was just a magic moment which happened and it will always stay that way.

What I do know is that a moment like that happened because these people really care. And when you are planning one of the biggest moments of your life, it is very reassuring to have people like that on board. I cannot recommend Kudos or Special Touch highly enough.

David Schwartz